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Frequently Asked Questions

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Shipping & Tracking

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Orders with items marked as "In Stock" at Orka usually ship within (1) business day from the time your order is placed. Please refer to the “product status message” as posted on the product page for individual items. Orders with items marked as “Special Order Items” need to be ordered from our Vendors, and can take between 10 to 15 business days to be shipped.

 You will receive a shipping confirmation email within 24 hours containing your tracking information.

Returns, Refunds & Warranty

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Troubleshooting

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Other FAQs

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Still Have Questions?

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Contact Us

Have an urgent question? Need advice? We're here to help!

Shipping Policy

Read our shipping policy to find out about your shipping options.

Return Policy

Read our return policy so you know exactly what to expect. 

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